REFUND & RETURN

REFUND & RETURN POLICY

Return Policy:

Return Only if manufacturing defect .

  • All returns must be made within 48 hours of the purchase date.
  • Only products with manufacturing defects are eligible for return.
  • To initiate a return, customers must contact our customer service team and Send us the video or photo of it by WhatsApp on +91-8369218232   or    +91-9821120375 or Email us at ramnik5564@gmail.com / info@rchiecreation.com and provide details of the defect and order number.
  • Upon approval, customers will be provided with instructions on how to return the product.
  • The product must be returned in its original packaging and in the same condition as it was received.

Once the product is received and inspected, we will accept the return of the product if the defect is confirmed to be due to manufacturing.

Exchange Policy:

  • Only products with manufacturing defects are eligible for exchange.
  • To initiate a exchange, customers must contact our customer service team and Send us the video or photo of it by WhatsApp on +91-8369218232   or    +91-9821120375 or Email us at ramnik5564@gmail.com / info@rchiecreation.com and provide details of the defect and order number.
  • Upon approval, customers will be provided with instructions on how to exchange the product.
  • The product must be returned in its original packaging and in the same condition as it was received.
  • Once the product is received and inspected, we will provide a replacement product if the defect is confirmed to be due to manufacturing.

       Cancellation Policy:

  • Once an order is placed on our website, it cannot be cancelled or modified.
  • All sales are final and non-refundable.
  • We do not offer any refunds or exchanges except in cases of manufacturing defects, as specified in our Return and Exchange Policy

we doesn't offer return and exchange of goods purchased once purchased

in case you did not like the  R Chie's product,  you shopped from our collection or Changed your Mind?  We respect the fact that many a times you buy a piece of fashion jewellery, We value your money ​

  • Inform: Share the photos and tags of the Product(s) . This should be communicated to us within 24 hours from the time you receive your product. You can  whatsapp on +91-9821120375 / +91-9833742418 / +91- 9619432424 or email us at info@rchiecreation.com/ramnik5564@gmail.com  to inform us about your purchase